Refund and Returns Policy
Refund and Returns Policy for Gadget By Sahar
Last Updated: [Current Date]
Thank you for shopping at Gadget By Sahar. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at saharhaghighi578@gmail.com.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at saharhaghighi578@gmail.com within 7 days of delivery. We will arrange for a replacement or refund, including covering return shipping costs.
Digital Products
Due to the nature of digital products, we generally do not offer refunds for digital purchases unless the product is defective. If you experience issues with a digital product, please contact our support team for assistance.
Exchanges
If you need to exchange an item for a different size or color, please contact us at saharhaghighi578@gmail.com. You will be responsible for the return shipping costs, and we’ll cover the shipping costs for sending the replacement item.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at saharhaghighi578@gmail.com.